No one is
exempt from software flaws, and you may also need to recover IncrediMail folders.
This sometimes occurs without notice or apparent explanation, generating no
small concern for users.
After all,
if you are organizing your emails and files in folders it is precisely because
you are concerned about their destination. So if this has happened to you or
you want to know if it happens to you, pay attention to these methods.
Recover IncrediMail folders
The
principle is simple: That folders are not visible does not mean that they are
not there. In other words, the fault may be in the supervision that the system
does of the folders and not of the folders themselves.
The good
news is that this implies that the data is not lost and instead is only virtually
invisible. The bad news is that this is due to a specific file causing this
error. Fortunately, you just have to follow these steps to remedy this
situation quickly and easily.
Step One: Identify the Data Folder
To recover
your folders, the first thing you should do is run IncrediMail and once in the
application enter the "Tools" menu. Then you must select
"Options" and finally go to "Configuration of the data
folder".
Step Two: Shut Down IncrediMail
This is
crucial because you are about to alter its operation and if it is active you
risk some malfunction. For this reason, make sure it is inactive from now on.
Step Three: Locate the data folder
Once the
path of this folder is copied, the simplest thing you can do is open the
explorer and copy it to the address bar. By pressing the "Enter" key
you will immediately find yourself in the required folder.
Step Four: Navigate
It is time
to find the file that generates the error and thus recover the IncrediMail
folders. To do this, you must now enter the "Identities" folder and
in it you will find one or more folders identified with a long number. In each
of these you must locate the folder "Message Store
Fifth step: Delete “Folders.imm”
At this
point, what corresponds is to locate the file "Folders.imm" and
delete it. Make sure that you have deleted it from each and every one of the
aforementioned folders, repeating the process as many times as necessary. By
doing so, you can close the browser and start the program again because with
this you should recover the IncrediMail folders.
Other alternative methods
If the
previous steps have not solved the problem or it is a more serious situation
such as a disk format, there is still a solution.
The most
basic thing would be to restore previously made backups. In this sense, Windows
itself offers a data recovery
center. This way all you have to do is run it from the start menu
When
activating you must follow the instructions provided and select IncrediMail
where appropriate. Similarly, select original location to restore IncrediMail
folders to their place.
Finally, the
most advanced option would be to resort to a third-party program specially
designed to recover data. This
would be the most aggressive method and reserved only for the most serious
cases (only if no solution works for you). Once you have recovered your folder
folders, IncrediMail has a function to insert background sound to mail if you
wish.
One of the
most recommended in this particular is Unistal IncrediMail Recovery
Software which also offers other utilities. Once installed, you can use its
data recovery option and that should put an end to the problem.
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